How You Can Support Your Team While Working Remotely


Remote work has gained significant popularity in recent years, and the COVID-19 pandemic further accelerated this trend.

There has been a lot of debate about whether or not this way of doing business is better for everyone, and articles cite mental health concerns for both remote and office work. However, there are clear reasons why more and more businesses have opted to say goodbye to the office.

And with more and more teams operating remotely, it is so essential for leaders and team members to find effective ways to support each other and maintain productivity.

Find Remote Desktop Access Software That Works For You

Implementing remote desktop access software not only facilitates remote work but also enables seamless access to resources, promotes collaboration, and ensures the continuity of work processes.

It empowers team members to work efficiently, regardless of their physical location, and contributes to a productive remote work environment. Citrix is one of the better-known remote access apps, but it can be surprisingly expensive. If you’re looking for an alternative to Citrix, then read this guide.

TSplus is an affordable alternative to Citrix, and it’s perfect for anyone who’s transitioning to remote working.

  • Security: Prioritise software that offers robust security measures, such as end-to-end encryption, two-factor authentication, and session recording. Ensure that the software complies with industry security standards and regulations to protect sensitive data.
  • Ease Of Use: Look for software that is user-friendly and easy to navigate. Remote desktop access should be simple to set up and use, even for team members who may not be technically proficient.
  • Compatibility: Consider the compatibility of the software with different operating systems and devices. It should support a variety of platforms, including Windows, macOS, and mobile devices, to accommodate the diverse technology preferences of your team.
  • Performance: Test the performance and speed of the software to ensure a smooth remote desktop experience. Lag or latency issues can hinder productivity, so opt for software that provides a reliable and responsive connection.
  • Collaboration Features: Some remote desktop access software offers additional collaboration features such as screen sharing, file transfer capabilities, and remote printing. These features enhance team collaboration and streamline workflow.

Set Clear Expectations And Goals

It’s crucial to establish clear expectations and goals for your team when working remotely. Communicate your expectations regarding work hours, availability, and deadlines. Ensure that everyone understands their responsibilities and the objectives they need to achieve. You provide a sense of direction when you create clear goals which can help your team members stay focused and motivated.

Establish Effective Communication ChannelsFor Your Team

Effective communication is the cornerstone of successful remote teamwork. In a remote setting, it’s essential to have reliable communication channels that allow for seamless collaboration and information sharing. Here are a few communication tools that can help:

  • Video Conferencing: Platforms for video conferencing bring face-to-face interactions back, making team meetings and discussions more engaging. Video conferencing fosters better understanding and strengthens the team bond.
  • Instant Messaging: Applications such as Slack, Microsoft Teams, or WhatsApp provide real-time communication. They allow team members to exchange messages, share files, and collaborate efficiently. Instant messaging platforms are ideal for quick questions or updates.
  • Email: Although not as instant as messaging apps, email remains a widely used communication tool. It’s useful for sharing detailed information, formal communications, or document attachments that require a more structured format.

Encourage your team to use these communication channels effectively and establish guidelines for response times and expectations. Regular check-ins and team meetings can also provide opportunities for everyone to stay connected, share updates, and address any concerns.

Give Them The Resources And Tools They Need

With your team not being in the same physical location as you, it may mean it is slightly more difficult for everyone to have access to the same tools. That’s why you should streamline things, and ensure that everyone is given access to all the tools they need during the onboarding process. There are a number of useful resources and tools that would be needed, as we will list below.

  • Collaboration Tools: You should invest in collaboration tools that enable team members to work together seamlessly on projects. With these tools in hand, you will be able to effectively manage any tasks that are handed out, and track the entire process.
  • Technical Support: In a physical workplace, it can be easy to pop over to the next cubicle and ask for some technical help. When working remotely, it could mean that it is harder, as they are so far away and won’t be able to pop over to make a fix. Therefore, your business should establish a reliable technical support system to assist your team with any technical issues they may encounter. This can include providing access to an IT helpdesk, and online resources, or arranging regular check-ins with an IT professional.
  • Professional Development: Lastly, try to offer opportunities for professional development and upskilling. This is possible as remote work provides flexibility, allowing team members to invest time in learning new skills or attending virtual workshops that can enhance their productivity and career growth.

Foster A Sense Of Belonging And Team Spirit

As you may know, working remotely can sometimes feel isolating, so it’s important to foster a sense of belonging and team spirit among your remote team members. Here are some strategies to consider:

  • Virtual Team Building Activities: Organize virtual team building activities such as online games, quizzes, or virtual happy hours. These activities provide opportunities for team members to bond and interact in a more relaxed setting.
  • Recognition and Appreciation: Acknowledge and appreciate the achievements of your team members publicly. Use team communication channels to highlight individual accomplishments, milestones, or exceptional work. Recognition boosts morale and reinforces a positive team culture.
  • Virtual Water Cooler: Create a virtual water cooler space where team members can have informal conversations or share personal updates. This can be a dedicated channel in your communication tool or a recurring virtual coffee break.

By implementing these strategies, you can help your team members feel connected, valued, and motivated, even when working remotely.

Make A Healthy Work-Life Balance A Priority

One of the challenges of remote work is maintaining a healthy work-life balance. Without clear boundaries between work and personal life, employees can experience burnout or reduced productivity. As a leader, you can help your team maintain balance by:

  • Flexible Schedules: Encourage flexible work schedules that accommodate individual preferences and personal commitments. Allow for adjustments in work hours to create a more harmonious work-life balance. A lot of people will be looking for roles that allow them to set their own work hours.
  • Encourage Breaks And Time Off: Encourage your team members to take regular breaks and use their paid time off. Remind them of the importance of rest and relaxation to maintain productivity and well-being. You’ll also notice that their work improves when they’re well-rested!
  • Lead By Example: Model healthy work-life balance by setting boundaries and respecting them. Avoid sending work-related emails or messages outside of agreed-upon working hours, as this can blur the lines between work and personal time.

By promoting work-life balance, you contribute to the overall well-being and satisfaction of everyone in your company.

Every business has its own journey, and it’s important that business leaders take on the advice we listed throughout this article, but ensure they are personalizing the tips for what is relevant to them and their team.

If in doubt, you should look to partner with an external company with a niche interest, such as HR, as they can come in and get to know your team, and offer suggestions.